Order Cancellation
Order Cancellation – Zedraattire
At Zedraattire, we understand that plans can change. That’s why we allow order cancellations under the following terms:
1. Cancellation Timeframe
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Orders can be cancelled within 12 hours of placing the order.
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After this window, the order may already be processed or shipped and cannot be cancelled.
2. How to Cancel Your Order
You can request cancellation by contacting us via:
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Email: zedraattire@gmail.com
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Phone/WhatsApp: 0337-6344432
Please provide your Order Number and Name when requesting cancellation.
3. Cancellation After Dispatch
If the order has already been dispatched, cancellation is not possible. You may refer to our Refund Policy for return options after receiving the item.
4. Custom Orders
Customized or made-to-order items cannot be cancelled once the production has started.
5. Refund on Cancelled Orders
If payment was made in advance and the order is eligible for cancellation:
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A full refund will be processed within 5-7 business days via the original payment method.